FAQS

​​We have 2 models of the Craft’A’Camper diesel heaters. Both the LITE and PRO models come under the Chinese diesel heater umbrella, we don’t shy from this. Having us regulate and monitor factory operations closely means all parts and components meet the standards and versatility of which you expect. All units we supply meet the same en standard BS 6762-2:1991 and will pass any competent habitation check. Please see details on heater models here or read more below: 

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Craft'A'Camper LITE heaters: we throw away anything that isn’t stainless steel and swap them out with mostly British made parts, it’s important the clamps and connections under the vehicle are strong enough to put up with our salty winter conditions and awfully maintained roads... this heater is one we’ve got the most experience with. Installs of this unit come with 18 months warranty as standard. We use parts from multiple trusted suppliers and assemble and test in house here in the UK. It’s a very reliable option designed to suit all budgets and is available in a 4kw option. These heaters come with a manual fan speed mode, a rough thermostat mode and a wireless key fob remote too - these heaters won’t turn on and off automatically on the thermostat though, just automatically change the fan speed accordingly. We custom order the wiring looms and use a higher quality fuel line with stronger clamps like those you’d find on a motorcycle fuel system. These heaters are only installed by us and are not available on a supply only service.

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Craft’A’Camper PRO heaters: this is a newer model which has been designed from the ground up. All units come with 24 months warranty. The manufacturing of these units is outsourced and we supply strict requirements to the factories but still add further smaller parts before shipping and/or installation here in the UK. Only we sell these units, they’re not available from third parties but with the brushless fan motor, Kyocera glow plugs and great software - it’s the unit we recommend. They come with a manual fan speed mode, timers and 2 thermostat modes where the unit will automatically turn on and off as the temperature fluctuates. The heater comes standard with the ultra quite fuel pump so none of that irritating clicking you get from some other diesel heaters - the fuel line is also the same uprated stuff used on the LITE model. They also come with a wireless key fob remote and a third party user friendly app too. This is available on a Supply or Supply & Installed basis.

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Autoterm heaters: Autoterm have a good reputation here in the UK, most of our customers who choose them have simply read their good reviews and we install on their behalf. The main advantage of these units is the network of repairers - with the Craft’A’Camper models, you may struggle to find repair options near you but Autoterm have authorised repairers all over the UK, us included. This being said, on the rare occurrence of fault with any of the units, we’ll always be happy to help. The only real advantage to make you choose the Autoterm model over the Craft’A’Camper models would be the software driven ability’s.